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SEATED

“Seated” is a restaurant reservation & delivery app which pays you to dine out. It is currently present in major cities like New York, Dallas, Atlanta, and a few more. It is growing very rapidly across the US and we’re their tech partners to help them grow.

What’s SEATED?

SEATED is a restaurant discovery app with a mission to fill in empty tables at restaurants. It is a platform where members can either book a reservation or place an order for takeout or delivery. SEATED offers dynamic rewards on meals enjoyed through the app as a percentage of the total bill paid at the restaurant. Members can redeem their Seated Rewards for gift cards from renowned brands like Uber, Amazon, Target, Sephora, Airbnb, Starbucks, and more. In short, SEATED helps restaurants to boost their sales while simultaneously offering rewards to members for dining out!

Problem

While the idea behind SEATED proposed a business opportunity previously untapped, the scalability issues in their initial MVP hampered the execution of new cool and exciting product features. The inability of the platform to balance growth with stability was affecting marketing campaigns. The slow search system further resulted in ineffective user acquisition and engagement..

Our Action Plan

Migrated Their Hybrid React App to Native Apps

Offering an impeccable user experience to its members is an integral part of SEATED’s core strategy. So they turned to us for a complete re-architecture of their hybrid app. Our nimble-fingered mobile and backend engineers swiftly revamped the hybrid app’s framework and migrated it to native iOS Swift and Android Kotlin.

Witness how Exper Labs brought value to SEATED with mobile solutions built in Swift and Kotlin that offered the highest security and the most impeccable user experience

Increase in User Engagements

Increase in Conversion

Built Their Complex Restaurant Search System

The challenge here was to build a scalable search system, which returns results from a massive set of data, within 1 second. To meet their needs we developed a robust search system using industry-leading search engines. It was engineered to its maximum extent using different caching techniques, optimizing queries, modularising different components, and writing high-performance gRPCs. The result was a robust and scalable search system integrated with multiple filters that offered a seamless user experience, showing high relevance restaurants to its users within a blink of an eye.

Extended Reach from Mobile to Web

Seated wanted to extend its users’ reach by providing an additional web-based channel. The important task was to ensure the same seamless experience on the web as it is in the app. By leveraging the most cutting-edge technology stack in the industry and following microservices architecture, our agile-oriented developers were able to develop a responsive website for SEATED within a very short period of time.

Boosted Online Presence

Boosted Online Acquistion

Impact

With our strong engineering capabilities and experience in building production-ready systems, Exper Lab was able to generate significant positive results for SEATED. With stable running mobile & web apps with robust and scalable backend architecture SEATED is able to offer a phenomenal booking experience to its members, and run high-volume campaigns over the weekend without worrying a bit about scale. As a result SEATED boosted its user engagement and acquisition. With Exper Lab at its side, SEATED revolutionized the experience of dining out for its members by giving high-value rewards all around the U.S.

Amazing Facts

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What Our Clients Say

We are very impressed with their strong development abilities and cost-effectiveness.

We measured the success by tracking their deliverables and through QA testing, and Exper Labs was able to pass some of our code quality testing, timelines, and milestones to produce great results.

Vadim Tarasov

CEO, Slick Development

Engineers at Exper Labs are incredibly competent and easy to work with, and I would trust them to handle the most sticky and complex issues you could throw at them. In our case, we had a halfway developed smartphone app for both iOS and Android where our original developer had pulled out of the project due to a finance issue on their end, and we needed to bring in a new team to get the app functional. The code we inherited had zero documentation, out of date dependencies, and numerous other issues – and the first guy we brought in gave up after charging an exorbitant amount to stare at the code and do very little. Exper Labs came in and saved the day at a fair price. They’re superstars, and we highly recommend them.

Conchita Franco

Founder, Caromi

I’ve had a very good dialogue with Farhan and his team all throughout the process, with quick response and elaborate feedback. We are very happy with the first version of the app, and will definitely be working with this team again.

Ruben Hansen

Project Manager, Seafarer CV

We had numerous challenges wrt software development including speed of delivery, quality of code and cost.

We worked with Exper Labs to help find a solution that helped us achieve our solution within cost and high quality.

Their project management style is was agile & flexible.

We were impressed with their responsiveness and ability to understand unique challenges.

Nauman Jaffar

CEO, Markitech
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